Episode 05:
The 3-Step Formula For Performance Feedback.
Join forward-thinking leaders who experience the power of unified and engaged teams. Discover the impact of a well-honed culture on your bottom line. Request your free demo of Uncommon Norms™ today.
Imagine if we had a magic guidebook that tells us the best way to behave so we can play together nicely, even in tough times like when we're arguing over toys or feeling frustrated.
That's what Uncommon NormsTM does. It helps your team understand how to act so everyone feels safe and understood so they can do their best work.
As a leader, it offers a "magic guidebook" that aids in managing the behaviour of the team, leading to better cooperation, improved communication and less conflict.
Values and mission statements are like the destination on a map; they tell us where we want to go.
Uncommon Norms offers the road signs and traffic rules on that journey. It shows your people how to behave on the way to your destination so that everyone can get there safely and happily.
As a leader, you’ll be equipped with practical steps to navigate the journey to your organization's goals, improving the overall journey towards achieving the vision and mission of the company.
Uncommon NormsTM act like a compass. As you add people, teams can lose direction. This tool shows everyone the right behaviour to follow, helping them stay aligned and reduce the 'bumps' on the road as you grow."
This offers you the ability as a leader to maintain a harmonious and aligned team, even during periods of rapid growth.
Think of it as a language guide for a foreign country. It teaches the new executive the 'language' of your team's behaviour, helping them fit in more smoothly and reducing the risk of misunderstandings.
This allows both you and your new leader, the unspoken cues you can use to more easily gel into a cohesive leadership team, reducing potential conflicts and misunderstandings along the way.
It’s is like a translator that converts everyone’s individual language into a shared one that is understood by all. It helps everyone understand how their actions might be seen by others and suggests better ways to act that everyone will appreciate.
As a leader, it allows you to take an active and constructive role in dealing with interpersonal issues. Not only do your skills improve, you will deal with conflict more effectively, leading to a more harmonious working environment.
By aligning behaviour to create a supportive environment where people understand and respect each other better. When people feel understood and appreciated, they are more likely to stick around."
Uncommon Norms represent complex social science what we’ve distilled into simple language. It’s what empowers you as a leader to foster a positive workplace environment that encourages employees to stay, reducing turnover - even after our engagement with you ends.
The entire framework was built using evidence-based theories studied by organizational psychologists for decades. Since 2014, we have tested and validated it in hundreds of real-world scenarios.
Like any scientific process, we’ve run the ‘experiment’ many times and always gets the same good result.
As a leader, you can expect increased effectiveness and trust in your leadership, adopting a scientifically backed tool to align your teams.
When it comes to improving your hiring - you’ll see the difference in your very first interview.
Overall, it's like planting a seed and watching it grow. Some changes you'll notice quickly, like better communication in your teams, and better insights when you hire.
But the real magic, like improved trust and reduced conflict, those grow the more you use the tool.
We feel that adds to the value you get as a leader. You can expect both immediate and long-term improvements in team dynamics and performance.
Each team is different, and because there are so many applications this tool fits, the needs of the business also factor in.
The analogy we like to us is it’s like learning a new game. It’s easy to pick up the rules, but mastery requires playing multiple times.
The good news is, we'll guide you through the rules until everyone knows how to play. It's designed to be simple and easy to understand.
The advantage this gives you as a leader is that once you master this, you can easily get new members to your team up to speed as you grow, without needing to rehire us for a full engagement.
By helping your team work more effectively, there will be less need for you to put out fires at work. You'll be able to trust your team more and therefore have more time for your personal life.
We have proven this in our own lives as well as those of our clients.
In fact - Uncommon Norms was never meant to be a “product”. It was a framework built to help us navigate the complexity of scaling a business while growing a family. It just worked so well, others asked to borrow it too.
Fast-growing organizations are often subject to unexplained behaviors pulling teams out of alignment with the company's desired future. Uncommon Norms was designed to remedy this. To identify the 'acceptable' behaviours that lead to poor outcomes.
This is accomplished using an innovative "contrast of positives" method to identify subtly harmful common behaviours and contrast them with more beneficial, uncommon ones. This enables precise assessment of a person's fit with the culture. It also encourages employees to adjust their behaviour to fit the company culture during times of stress. This helps to ensure that everyone is on the same page and working towards shared goals, regardless of the situation.
In a growing organization, managing performance feels like monitoring traffic on a busy highway. Everyone is moving fast, making unexpected collisions increasingly consequential. Uncommon Norms targets these key areas within your organization, focusing on the 4 High Consequence Areas of Culture: Receiving Feedback, Offering Feedback, Navigating Chaos, and Reacting to Pressure.
Like drivers slowing down in a playground zone, recognizing these areas lets your people “apply the brakes” to fit team norms where needed, without sacrificing what makes them unique. When scaled across your organization, it creates a growth system that prioritizes safety, responsiveness, and alignment. Find your 'playground zones,' and guide your team's journey with precision and care.
Managing a remote or hybrid team can feel like assembling a puzzle without a picture to guide you. Uncommon Norms provides what's missing - a set of specific norms that define teamwork, so your organization can keep its culture no matter where your people work.
'Uncommon Norms' highlights behaviors that make remote communication easier. You can use it to bridge the physical gap created by remote and hybrid work. This will restore your culture to its rightful place as your key differentiator. No matter where (or in how many places) your culture is now, Uncommon Norms will restore it to its former glory.
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Join the LeadershipEQTM revolution powered by Uncommon NormsTM. Explore how identifying and harnessing your team's Common and Uncommon Norms can help you be more effective as a leader. Manage team dynamics and cultivate a culture of alignment with your shared future. [Learn More].
Unleash the power of Uncommon NormsTM with CultureSmithingTM. Understand the subtle rules driving your team, align behaviours, and ignite a radical shift in engagement. [Learn More].
HireEQTM unlocks the transformative power of Uncommon NormsTM. It provides more than just a measure of an individual's cultural fit prior to hiring; it also takes into account their ability to adapt to your organization's norms, giving you a deeper understanding of their potential for integration and growth within your organization. [Learn More].