Because true leaders create environments where it’s safe to speak up, while developing the empathy to never appear as if they’re ‘talking down’.
You’ll Want To Follow Our Lead If…
You’re Responsible For Results…
And your responsibility outstrips the level of accountability in your team. You’re spread thin, feeling the need to manage critical tasks while fearing the label of ‘micromanager’.
You’re Drained By Defensiveness…
You see mistakes as learning opportunities. But people’s defensiveness cons you into waiting for the ‘opportune’ time to give feedback, harming performance.
You’ve Set Clear Performance Metrics…
But can’t get clear on why no one hits them. We’ll turn performance metrics into performance magic by teaching you to look beyond the numbers.
Picture your last mistake. Did you plan to make it? Of course not. Learning from mistakes means learning how and why you made the mistake. The only thing holding someone accountable teaches them - is to hide their mistakes from you.
Leadership is not holding people accountable to their actions. It’s helping them to account for the choices that led to their actions.
How We Increase Account-Ability:
An account is a story. Account-ability, is increasing your people’s ability to tell the full story of each outcome they influence.
We build this capacity in you by helping you cascadegoals, anticipate the choices most likely to place them at risk, and reframeoutcomes in ways that increase people’s openness to feedback.
Learn to lead in ways humans are programmed to follow. Autonomy - acting from choice - is a basic psychological need. Choice-based accountability is the other side of this coin. Our three leadership frameworks unlock the science of choice turning, “No one told me”, into “Why’d you choose not to ask?”
1: Goal-Setting.
We align personal ambitions with group needs, making accountability personal. This method not only clarifies individual roles in achieving shared goals but also turns each goal into a milestone of personal and collective achievement.
Through this process, leaders move from dictators of results to architects of growth, making every potential misstep an expected part of the path, not a source of fear.
2: Pre-Formance Management:
Anticipation is the mantra here. We teach leaders how to get their followers to envision a scenario where they fail to hit their goals - then forecast the choices they will have made that led to this.
This approach eliminates defensiveness, replacing it with constructive conversations about future choices. Accountability therefore becomes a tool to empower, not a right to punish.
3: Reframing Failure & Praise:
All outcomes, wins or losses, are seen as stepping stones to greater skills. We train leaders to focus on the effort and decision-making behind results, promoting a culture where hard work and good choices are celebrated, and mistakes are opportunities for learning, not shame.
This mindset shift encourages an authentic learning environment. By using the same mechanism to both praise behaviour and correct it, the content of the conversation becomes immaterial. People are either learning what they did right, or how to do better.
Every aspect of our leadership development suite is designed to navigate the complexities of modern leadership:
No More Misaligned Goals
Goal-Setting aligns individual actions with the organization’s mission, turning uncertainty into directed effort.
No More Fear Of The Unknown
Pre-Formance Management turns potential setbacks into planned strategies, mitigating anxiety over unforeseen challenges.
No More Unforced Errors
Reframing Failure & Praise shifts focus from fearing failure to valuing growth and effort, easing the emotional toll on performance management.
No More Leadership Isolation
Real-time access to advice, guidance and coaching via 20min in ‘micro-coaching’ sessions available on-demand.
Goal-Setting creates a clear path for navigating uncertainty by aligning team efforts with the organization's broader objectives. It reduces stress by providing structure and clarity, making ambitious projects feel more manageable. This alignment ensures everyone is working towards the same purpose, fostering unity and reducing anxiety.
Yes, Pre-Formance Management focuses on foresight and proactive planning, encouraging leaders to prepare for various outcomes. This approach not only reduces the fear of failure but also instills a sense of control and responsibility. It transforms potential setbacks into learning opportunities, promoting a culture of accountability.
By shifting the focus from outcomes to decision quality and effort, leaders learn to value progress over perfection. This reorientation helps manage disappointments and cultivates a growth mindset, celebrating attempts and learning from them. It lessens the emotional toll on leaders, encouraging a more supportive and understanding leadership style. In short, the more resilient your people are, they less of your emotional bandwidth they require.
Absolutely. Leaders who have used our leadership suite see first hand that having strategies for managing both successes and failures in a way that fosters learning and empowerment is vital. It helps leaders navigate the emotional landscape of innovation, offering peace of mind and fostering a resilient, adaptable team culture, which is fast becoming a non-negotiable element of success in the knowledge economy.
Our program is like a guide for leaders who need to teach people how to make cool new things. We help them figure out the best paths to take, how to be ready for surprises, and how to be happy about trying hard, even when things don't go as planned. It's about making sure everyone can explore new ideas and learn together, making the team stronger and happier.
You Will Struggle To See Value In Our Approach If You See…
Outcomes As The Meaure of Success…
Holding people accountable to outcomes creates fear. Helping them to account for the choices that lead to outcomes unlocks growth. We unlock growth. By first helping leaders account for the choice to attach a person’s sense of worth to an outcome.
Fear As A Motivator…
Fear is not a motivator. It is merely a catalyst for motivation. Motivation is the arousal, direction, intensity and persistence of an action. Fear can arouse. But it’s empathy that allows leaders to direct & intensify behaviour, and help their people persist.
Leadership As Anything But A Chance To Look In The Mirror…
Behaviour - by defintion - is observed. We do not see our own behaviour. We learn about it by observing the behaviour it creates in others. We only work with leaders who see their own chance to grow reflected in their follower’s least desired behaviour.
Make no mistake - it’s lonely at the top. We therefore proudly meet the needs of leaders who put others’ needs ahead of their own. Our full suite of solutions, enhances this program turning culture into a full development ecosystem.
Think you can follow our lead and turn work into a source of well-being?Click to explore any of the above solutions in depth or book a 30 min discovery call for a full, personalized development plan.
