--- title: | Shane Wallace description: "Shane is the Founder & CEO of CultureSmith Inc. \n\nHe works with leaders and teams of high-growth organizations to help them overcome the behavioural and emotional issues that prevent their growth. Leveraging the CultureSmith Growth & Sustainability Framework, Shane helps demystify the the theories of Psychological Safety, Emotional Intelligence and Servant Leadership to turn companies into places people care about." --- [![IMG_5058-compressed](https://www.culturesmithinc.com/hs-fs/hubfs/IMG_5058-compressed.jpeg?width=1638&height=1638&name=IMG_5058-compressed.jpeg) ![IMG_5060-compressed](https://www.culturesmithinc.com/hs-fs/hubfs/IMG_5060-compressed.jpeg?width=99&height=99&name=IMG_5060-compressed.jpeg)](https://www.culturesmithinc.com) ![Shane Wallace](https://via.placeholder.com/100x100.jpg/e0e7ee) ### Shane Wallace Shane is the Founder & CEO of CultureSmith Inc. He works with leaders and teams of high-growth organizations to help them overcome the behavioural and emotional issues that prevent their growth. Leveraging the CultureSmith Growth & Sustainability Framework, Shane helps demystify the the theories of Psychological Safety, Emotional Intelligence and Servant Leadership to turn companies into places people care about. #### Recent posts by Shane Wallace ###### 4 min read ## [The difference between trust and psychological safety (and what happens if you get it wrong).](https://www.culturesmithinc.com/blog/the-difference-between-trust-and-psychological-safety-and-what-happens-if-you-get-it-wrong) By [Shane Wallace](https://www.culturesmithinc.com/blog/author/shane-wallace) on Dec 1, 2021 10:58:56 AM [![](https://www.culturesmithinc.com/hs-fs/hubfs/IMG_3712.png?width=2047&quality=high)](https://www.culturesmithinc.com/blog/the-difference-between-trust-and-psychological-safety-and-what-happens-if-you-get-it-wrong) Do you want a better team? ###### 3 min read ## [Deconstructing Growth](https://www.culturesmithinc.com/blog/deconstructing-growth) By [Shane Wallace](https://www.culturesmithinc.com/blog/author/shane-wallace) on Nov 20, 2021 12:24:20 PM [![](https://www.culturesmithinc.com/hs-fs/hubfs/IMG_3691.png?width=2047&quality=high)](https://www.culturesmithinc.com/blog/deconstructing-growth) Odds are, if you are in a leadership role, you have an appetite for growth.  ###### Topics: [Psychological Safety](https://www.culturesmithinc.com/blog/topic/psychological-safety) [Servant Leadership](https://www.culturesmithinc.com/blog/topic/servant-leadership) [Performance Management](https://www.culturesmithinc.com/blog/topic/performance-management) ###### 4 min read ## [how to give your people the feedback they crave (even though you hate to give it)](https://www.culturesmithinc.com/blog/how-to-give-your-people-the-feedback-they-crave-even-though-you-hate-to-give-it) By [Shane Wallace](https://www.culturesmithinc.com/blog/author/shane-wallace) on Nov 20, 2021 4:52:36 AM [![](https://www.culturesmithinc.com/hs-fs/hubfs/7804D7C0-EB8D-4F6D-8225-F7E7971C9B37.png?width=2047&quality=high)](https://www.culturesmithinc.com/blog/how-to-give-your-people-the-feedback-they-crave-even-though-you-hate-to-give-it) Are your people getting enough feedback? ###### Topics: [Behaviours](https://www.culturesmithinc.com/blog/topic/behaviours) [Servant Leadership](https://www.culturesmithinc.com/blog/topic/servant-leadership) [Performance Management](https://www.culturesmithinc.com/blog/topic/performance-management) [Feedback](https://www.culturesmithinc.com/blog/topic/feedback) ###### 3 min read ## [How playing 'reverse jeopardy' helps eliminate micromanagement](https://www.culturesmithinc.com/blog/how-playing-reverse-jeopardy-helps-eliminate-micromanagement) By [Shane Wallace](https://www.culturesmithinc.com/blog/author/shane-wallace) on Oct 28, 2021 8:20:55 AM [![](https://www.culturesmithinc.com/hubfs/IMG_4194.jpg)](https://www.culturesmithinc.com/blog/how-playing-reverse-jeopardy-helps-eliminate-micromanagement) As a leader you want performance from your people. Performance means very little however, if it is not sustainable. ###### Topics: [Psychological Safety](https://www.culturesmithinc.com/blog/topic/psychological-safety) [Accountability](https://www.culturesmithinc.com/blog/topic/accountability) [Performance Management](https://www.culturesmithinc.com/blog/topic/performance-management) ###### 5 min read ## [The Real Reason So Many Leaders Hire So Poorly](https://www.culturesmithinc.com/blog/the-real-reason-so-many-leaders-hire-so-poorly) By [Shane Wallace](https://www.culturesmithinc.com/blog/author/shane-wallace) on Sep 21, 2021 1:49:35 PM [![](https://www.culturesmithinc.com/hubfs/IMG_1511%203.jpg)](https://www.culturesmithinc.com/blog/the-real-reason-so-many-leaders-hire-so-poorly) In a [study](https://www.leadershipiq.com/blogs/leadershipiq/35354241-why-new-hires-fail-emotional-intelligence-vs-skills) of over 20,000 newly-hired employees it was found that over 46% of them failed (quit, were fired, or had two or more negative performance reviews) within 18 months. ###### Topics: [Hiring](https://www.culturesmithinc.com/blog/topic/hiring) ###### 4 min read ## [Why Leaders & Teams Have Trust All Wrong](https://www.culturesmithinc.com/blog/why-leaders-teams-have-trust-all-wrong) By [Shane Wallace](https://www.culturesmithinc.com/blog/author/shane-wallace) on Sep 13, 2021 9:49:52 AM [![](https://www.culturesmithinc.com/hubfs/IMG_3861.webp)](https://www.culturesmithinc.com/blog/why-leaders-teams-have-trust-all-wrong) *“It takes time to build trust.”* ###### Topics: [Emotional Intelligence](https://www.culturesmithinc.com/blog/topic/emotional-intelligence) [Servant Leadership](https://www.culturesmithinc.com/blog/topic/servant-leadership) [Trust](https://www.culturesmithinc.com/blog/topic/trust) [Accountability](https://www.culturesmithinc.com/blog/topic/accountability) ###### 4 min read ## [From Ambiguity to Alignment: The Role of Psychological Safety](https://www.culturesmithinc.com/blog/from-ambiguity-to-alignment-the-role-of-psychological-safety) By [Shane Wallace](https://www.culturesmithinc.com/blog/author/shane-wallace) on Sep 3, 2021 10:43:45 AM [![](https://www.culturesmithinc.com/hubfs/IMG_3749.jpg)](https://www.culturesmithinc.com/blog/from-ambiguity-to-alignment-the-role-of-psychological-safety) Have you ever driven a car with an alignment problem? If you have, you possess hidden insight into why psychological safety is so important within teams. ###### Topics: [Psychological Safety](https://www.culturesmithinc.com/blog/topic/psychological-safety) ###### 3 min read ## [Leaders, Are you trying to 'change your people's height'?](https://www.culturesmithinc.com/blog/leaders-are-you-trying-to-change-your-peoples-height) By [Shane Wallace](https://www.culturesmithinc.com/blog/author/shane-wallace) on Jun 22, 2021 2:34:16 PM [![](https://www.culturesmithinc.com/hubfs/siora-photography-cixohzDpNIo-unsplash.jpg)](https://www.culturesmithinc.com/blog/leaders-are-you-trying-to-change-your-peoples-height) Have you ever desperately wanted to change someone else’s behaviour? Were you successful? How long did the change last? ###### Topics: [Emotional Intelligence](https://www.culturesmithinc.com/blog/topic/emotional-intelligence) ###### 4 min read ## [Impression Management: The Silent Killer of Teams](https://www.culturesmithinc.com/blog/impression-management-the-silent-killer-of-teams) By [Shane Wallace](https://www.culturesmithinc.com/blog/author/shane-wallace) on May 28, 2021 11:48:22 AM [![](https://www.culturesmithinc.com/hubfs/IMG_3050.png)](https://www.culturesmithinc.com/blog/impression-management-the-silent-killer-of-teams) *“Why am I just learning about this now?”* ###### Topics: [Psychological Safety](https://www.culturesmithinc.com/blog/topic/psychological-safety) [Emotional Intelligence](https://www.culturesmithinc.com/blog/topic/emotional-intelligence) [All posts](https://www.culturesmithinc.com/blog/all) [![IMG_5058-compressed](https://www.culturesmithinc.com/hs-fs/hubfs/IMG_5058-compressed.jpeg?width=150&height=150&name=IMG_5058-compressed.jpeg "IMG_5058-compressed")](https://www.culturesmithinc.com/) Copyright © 2025 CultureSmith Inc.