People can ‘hit their numbers’ without being made to feel like one.
Effort & performance shouldn’t require bribes or threats.
Accountability doesn’t need to be synonymous with blame.
Discussing performance gaps should’t be an ‘awkward’ conversation.
We're like a special school for grown-ups who are the bosses of the companies they work for. We teach them to understand their feelings, how to play nice with their teams, and how to teach the people on their teams to play nice with each other too. We also help bosses pick the right game for their company to play, the right rules for that game, and how to choose the right people to ask to play the game with them. Most importantly we make sure everyone feels happy and safe especially when the game gets hard to play.
For the non-five-year-old in you, we’ll make you a better leader. We’ll grow your emotional understanding, improve your team’s harmony, and make you better at hiring. Our system fosters trust, psychological safety, and growth.
Culture is the beliefs and behaviours distinguishing a group. It's your uniqueness.
'Smithing' is the process of using heat to shape metal into something useful or beautiful.
Emotion is a feeling with intense energy, changing behaviour and thoughts.
We use the heat of emotion to shape behaviour, increasing the beauty and utility of your culture, making you unique.
Executive Coaching develops individual leader’s skills. Our program enhances leadership holistically.
Behaviour is a measured or observed response to stimulus. Coaches work to modify leader’s responses. We also tackle stimuli.
Environment creates the stimuli. Stimuli’s dictates behaviour. We craft environments where leaders understand their behaviours, by first establishing a culture of trust, safety, and belonging.
Using this foundation, we introduce an advanced emotional intelligence system to deal with the triggers of a growing company.
Our HireEQ division ensures culturally aligned people are added, ensuring sustained progress.
We are advocates for Executive Coaching, often referring those who don’t fit us to coaches we trust. However, if you know your issues are ‘around you’ as much as they’re ‘within you’ there's no better service than ours.
Recruiting firms address the "pain of the empty chair". Growth or turnover leaves you missing a key person, and that pain causes you to emphasize speed while hiring.
The real priority should be protecting your team from bad hires. A wrong hire costs roughly 30% of their salary. Yet losing top talent due to a mismatch can cost you fivefold.
Technology has made finding people easy. Every recruiter accesses the same talent pool. The difference lies in selection and onboarding.
With 5 decades of recruiting experience we’ll match up with any recruitment firm. However our HireEQ platform, birthed from our CEO’s Organizational Psychology Masters program, is the first to leverage the stress of hiring to grow a leader’s EQ.
We're unique. It’s cliched, but in our case true. We’ll guide you to understand who you need, how to identify them beyond the resume, and how to integrate them so they make your existing team better.
And we do it all just as fast as conventional recruitment firms for roughly two-thirds of their fee.
Many HR firms offer best-practices based on general benchmarks. Culture is what separates your team from all others, rendering generic benchmarks relatively useless. Your team's unique culture deserves more than generic benchmarks.
We provide "mass customization". Our frameworks are standardized, validated, and proven for easy adoption, yet tailored for each organization. Our solutions understand your unique needs, translating to practical, jargon-free frameworks that increase adoption.
In short, while others offer amazing research and information, we offer actual behaviour change. If enduring change is what you're looking for, then look no further.
The simplest analogy we can offer here is to think of us like personal trainers for your company.
You'll feel better after the first workout. That's the first win. String a couple of workouts together, and you'll begin to grow stronger and be able to do more things. More and more wins pile up.
What we can say is that our core services: CultureSmithing and HireEQ, both guarantee specific outcomes that leaders have told us they need.
Timing can vary based on your "level of fitness" and the effort you put in, but eventually the outcomes are achieved.
You'll get a stronger team, more discretionary effort from them, happier people, and reduced turnover.
Prices for core services are listed at the bottom of their respective pages and in the main menu at the top of this page - along with the cost of not going with our services.
The actual total spend varies greatly from client to client however. For many it’s $0.00. We often solve a client's most pressing issue for free during an exploration call.
An organization undergoing transformative change can spend over $100,000 in a single year once training, coaching, and recruitment are factored in.
Regardless, you'll only spend what's necessary. Each service is designed to be outcome-based so you buy based on the results you need. Services can be bundled and pre-paid to reduce rates, ensuring budget is not an obstacle to employee well-being.
Struggles with communication, trust, and conflict resolution are often rooted in underlying issues. Our facilitators pinpoint and reveal these hidden obstacles. Using their expertise in emotional intelligence, organizational psychology, and psychological safety, they facilitate learning that identifies and resolves causes over symptoms.
Generic training ignores your unique workplace culture. Learner engagement and training ROI both suffer. We customize learning to meet individual needs. The 3 hour expert facilitation is followed by 30 days of individual training tailored to each person's Cognitive Colour. Group sessions ensure alignment, while individual learning meets everyone's needs.
An organization cannot accurately identify areas of improvement or success without benchmarking tailored to their unique needs and goals. Our training process naturally identifies and benchmarks specific areas for improvement. The resulting tools remain, and can be used to improve hiring and performance management long after we leave.
Maintaining PD requirements can be time-consuming with content that’s often tedious or repetitive. We’re recognized by most major professional designations as verifiable professional development. We issue certificates for each hour completed. Learn soft skills essential to all aspects of your leadership while easing the burden of maintaining your designation.
Match candidates to your organizational culture, role requirements and even your own leadership style using our Custom Benchmarking tool. We tailor every role - every time, resulting in a hiring process that reduces turnover by identifying individuals aligned with what matters.
Our Detailed Reporting provides insights on behaviour patterns, emotional intelligence, culture fit, communication skills and more. Why hire based on how many words on the resume match your job description when we offer real insights just as easily?
Fully explore a candidate's fit using our Custom Interview Questions tailored to the role, your culture, the applicant’s behavioural profile, as well as your own. This approach offers clarity about potential hires and reduces interview anxiety for all involved, improving the entire hiring process.
Hiring is a key decision routinely made under pressure. Which is why you’ll not only receiving data on all applicants, but on the unconscious tendencies and emotional triggers in your own decision-making profile. No more red flags ignored or diamonds in the rough dismissed.