Emotional Intelligence is the only element of human personality that can be taught.
You'd be surprised how much we can teach you in 30 minutes.
People need to know their own unconscious triggers in order to understand how their behaviour may be impacted by others.
People need the ability to control & redirect disruptive impulses when triggered to prevent situations from becoming worse.
People need the ability to understand the triggers of those around them in order to get the most from them.
In most training, assigning someone a personality profile becomes akin to giving them a label.
Trust actually drops in teams when people predict how others will react to situations based on their 'type', and use it as a reason to avoid them.
The objective is to get the most out of those you work with, not make it easier to work around them.
Assigning profiles can also lead to people absolving themselves of responsibility for their own actions.
When tested, they begin to say they cannot do certain things because it, 'goes against their type'.
What's the good of learning to get more out of others if it results in getting less out of oneself?
That's assuming the training received is even remembered.
A phenomenon known as the Ebbinghaus Forgetting Curve states that 42% of what's learned is lost within 20 minutes of the session. Within a day, 67% is lost. After a week, it's over 80%.
It's hard to justify investing in training with that kind of expiration date.
A 42 page report on your personality is interesting. It's also largely useless in real situations.
Our system focuses on the three elements that most influence work behaviours: Behavioural Biases, Intrinsic Motivators and Emotional Triggers.
The result? Our students achieve a level of program mastery in one day that others take months to deliver.
Of course the ability to apply that mastery means little if you can't access it when triggered.
The biggest difference in our program is the emphasis on emotion. We help your team increase their emotional Capacity and their Consciousness of it, something we call their A Game.
You don't need soft skill training when everyone is happy. You need it when they're not.
Mastery isn't achieved if you can't remember what you learned.
Each person is placed in a repetition cycle post-training that has been proven to disrupt the Ebbinghaus Curve and dramatically increase retention.
The training itself is also built to appeal to all four primary learning styles to ensure understanding. We not only know behaviours, we know how they must be taught.
CultureSmith has given me a whole new set of tools when leading, coaching, and confronting. WorkplaceEQ elevated my ability to engage my team, amplify emotional intelligence, and access vital self-regulation. The result has been a new appreciation for those I get to lead and a more precise window through which to assess my leadership.
Most organizations intuitively know what they hope to see from their people. What they lack is a way to reliably define and encourage it.
Our first stage solves this. We help your leadership team identify, in real terms, the desired behaviours within your culture. This creates a shared set of expectations, dramatically improving alignment
Our team building sessions grow people's emotional intelligence.
Attendees walk away with a deeper understanding of themselves, a deeper appreciation for others, and the ability to channel the normal stress and chaos that occurs in the workplace into an unprecedented level of performance.
The most disruptive members of a team are rarely 'bad people'. They're just repeatedly having their values challenged.
Using the values determined in Stage 1, we build custom assessments that determine the degree of alignment your people have with your organizational values, providing you with the insight needed to better coach and mentor them.
The right type of conflict is necessary for team performance. The quality of the conflict your team will have is tied to how much they trust each other.
How someone experiences trust is tied to both their behavioural profile and how safe they feel within a culture. Our Trust & Accountability Audit combines the behavioral profiles uncovered in Stage 2 with the values alignment assessed in Stage 3, providing a measure of how must trust your team currently has.
Again, one of the problems with conventional soft skills training is the lack of follow-up and the retention issues this creates.
Our automated repetition programs are tailored to the findings of your Trust & Accountability Audit, providing specific "sets & reps" your team must practice daily to grow themselves and each other.
Companies spend, an extra 35% of an employee's salary on non-cash compensation (perks & benefits) as this has been shown to increase retention. (benefitscanada.com)
However, 85% of employees remain disengaged globally. (State of the Global Workplace, Gallup)
The bleed created by a disengaged employee is $3,400 for every $10,000 in salary they are paid. (The MacLeod Report, Engaging for Success)
Using the statistics above, the average $80,000 employee will cost their employer an extra $28,000 in vacation, perks and benefits, with an excellent chance they create another $27,200 in waste.
The cost to engage this same person through WorkplaceEQTM is $375.00.
So, you can continue to pay a 35% premium to retain someone who's disengaged or you can pay a 0.4% premium to re-engage them.
If you like the sound of this second number better, book your free exploration call below.